EA Store, EA Download Manager.

Let me start off by saying it....What a peice of junk...

OK so my local store did not have a copy of Hellgate: London when I wanted it so against my better judgement I got it through Electronic Arts online store or EA Store, in order to use there download option I have to use a problem called EA Download Manager or EADM, what a poorly done program...the download speed were good which initially gave me some hope but after it finally finished the first time it absolutely would not install, it kept telling me I needed to log in to prove ownership....I logged into download it in the first place, and was still logged in, but I tried logging out, restarting etc etc, needless to say none of this worked, I finally got it to install multiplayer although I do not exactly remember how, but the single player never worked.

Now a few days later I get an update from EA about it and they say they have fixed it...and it installs now...but the single player does not work, and I ontop of that i had to uninstall my working MP and wait like 10 hours for the 6gb download just to be left in the same spot....

Does anyone else miss the days when companies actually understood Customer care? I sure as hell do.